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Model of corporate competences

Competences lie at the heart of a behavioural model which helps the Company’s employees achieve success. Such competences are not limited to job responsibilities (“must-do aspects”). Instead, they help employees focus on how to deliver services, breaking down the notion of quality and giving a picture of the desired result.


key competences,
for all O’KEY employees to follow:
Customer focus
Stores:
Ability to generate additional traffic based on profound customer insights and satisfaction of the consumer needs.
Office:
Commitment to the ongoing improvement of services intended for the internal customers underpinned by the ability to identify and effectively meet such customers' needs
Team spirit
Commitment to the ongoing improvement of services intended for the internal customers underpinned by the ability to identify and effectively meet such customers' needs
Leadership
Projecting a vision of desired/successful future; building a team of winners bent on achieving ambitious goals
Focus on results
Ability to deliver results in a changing environment by effectively leveraging the Company's resources
Excellence in execution
Professional expertise required to deliver results that exceed expectations in line with the Company’s standards and goals
Engagement and involvement
Commitment to the Company’s goals and values and acceptance of changes and innovations (readiness to embrace and promote them)
Entrepreneurship
Focus on improving the Company's profitability underpinned by deep understanding of the competitive landscape, implementation of best practices and streamlining of the operational technologies and techniques; ability to search for and find attractive business opportunities

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