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O’KEY card

O’KEY loyalty card is free of charge. In order to enjoy all advantages of O’KEY loyalty card please fill in the form :
• at our store (at the information desk);
• online using your on-line account at okmarket.ru;
• online using O’KEY mobile app.
Please note that provision and activation of your O’KEY loyalty card shall be subject to presenting an ID document, personal data and consent to personal data processing.

You will be able to participate in cumulative loyalty programs only on presentation of your O’KEY loyalty card. Please follow the terms and conditions of our special offers.

A 20% birthday discount shall be provided on a one-off basis within the period of 15 days (7 days prior to your birthday, 7 days after your birthday as well as on the date of your birthday). This discount is an O’KEY loyalty card based discount. To get your discount, please provide the cashier with the discount activation code from a SMS-message sent to you earlier. The discount shall be applicable to the whole range of products except for tobacco and tobacco products. This discount may not be combined with any other discounts. If cost of a discounted product is lower than the minimum price allowed by the law, the product shall be discounted up to the minimum price allowed by the law.

Only O’KEY card holders can enjoy discounts on a regular basis.

As an O’KEY card holder you will also get personal offers specially selected for you.

Need help?

If your card was lost, stolen or damaged, please inform us by calling the hotline or submitting a relevant statement to our in-store employees (at the information desk of an O'KEY hypermarket or the first checkout counter of an O'KEY supermarket), after which your old card will be blocked and you will be able to get a free replacement card with the same embedded data. The card can be blocked and replaced free of charge only if you provided accurate personal data in the relevant application form and gave consent to the processing of your personal data at the time of card issuance.

Loyalty Program terms and conditions

A 20% birthday discount shall be provided to you on a one-off basis within the period of 15 days (7 days prior to your birthday, 7 days after your birthday as well as on the date of your birthday).

This discount is an O’KEY loyalty card based discount. The discount can be provided only if you have filled in the form in full specifying your mobile phone number and your birth date. To get your discount, please provide the cashier with the discount activation code from a SMS-message sent to you earlier.

Loyalty Program terms and conditions

You can present your O’KEY loyalty card electronically at all cities without limitation.

According to clause 3.1. of O’KEY Loyalty Program terms and conditions a customer must present a loyalty card to get discounts and/or other bonuses. Please present your loyalty card upon conclusion of each purchase at O’KEY stores.

Loyalty Program terms and conditions

The Company shall reserve the right to deactivate a loyalty card if the holder violates the Rules for the loyalty card use. The Company shall not bear responsibility for direct or indirect losses related to the use of loyalty cards.
Hotline number: 8 800 250 00 08 (24-hours, free of charge)
Discover O’KEY loyalty card benefits!
If you have already filled in the paper form at one of our stores, no other activation procedures shall be required.
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